Keep A Fallen Star​™
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What is my order status?


​We cannot wait to send you your order! Please note that our goal is to have your items ready for shipping within one to two business days after your order has been placed.

If you have any questions about your order, please don't hesitate to contact us via email at hitomi@keepafallenstar.com , or use the form to the right. Please be sure to contact us through email or the contact form to the right. Please do not contact us though Facebook, Storenvy, Etsy or another third party website. Emailing us directly is the fastest way for us to hear from you!

Please be sure to have the following information ready if you have a question about your order:

  1. Your Name
  2. The name of whomever ordered the item (if different)
  3. The Email address associated with the purchase OR the Paypal receipt number

This information will help us be able to assist you quickly!

    My Order Status Contact Form

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